Delta Airlines is the worldwide airline leader in the United States in terms of products, services, innovation, reliability, and customer experience. Delta Airlines, which employs 80,000 people worldwide, continues to spend billions in its people in order to provide a world-class travel experience while earning industry-leading shareholder returns. Delta Airlines is now the world’s largest airline by overall revenue.
What is Delta Airlines?
Delta Airlines, Inc. provides scheduled air transportation for passengers and freight. It operates in two segments: airline and refinery. The airline segment delivers passengers and cargo with scheduled air transportation. Jet fuel and non-jet fuel products are sold in the Refinery category. Collett Everman Woolman created the company in 1928, and it is headquartered in Atlanta, Georgia.
Delta Airlines History: Since 1924
Companies with a history of more than 90 years are rare, yet Delta Airlines has grown from strength to strength since its inception in 1924.
It has developed from a small crop spraying aircraft firm to one of the largest international airlines, transporting over 180 million people per year, making it the world’s second largest airline in terms of scheduled passengers.
It is headquartered in Atlanta, Georgia, and offers a global network of destinations to which it carries people in comfort and luxury.
It flies to more than 300 destinations in 52 countries across six continents.
It is one of the SkyTeam Air Alliance’s original members. It has a variety of hubs in the United States, including Detroit, Los Angeles, Salt Lake City, and Seattle, as well as a large number of subsidiary airlines. More than 20 airlines, including Jet Airways and Korean Air, have code-share arrangements with it. This airline’s CEO is Ed Bastian, and its president is Glen Hauenstein.
Delta Airlines’ Financials
Delta reported financial data for the fourth quarter of its fiscal year (FY) 2021, which ended on December 31, 2021, in mid-January. Delta announced its fourth quarter numbers for FY 2021 in comparison to fourth quarter results from FY 2019, before the pandemic, due to the substantial impact the pandemic had on the company’s business in FY 2020.
Companies typically compare their outcomes to the previous quarter. The comparisons from a year ago and two years ago are shown below.
Delta Airlines reported a $408 million net loss in Q4 FY 2021, compared to a $1.1 billion net profit in Q4 FY 2019.
The corporation recorded a net loss of $755 million in the fourth quarter of fiscal 2020.
Revenue in the fourth quarter was $9.5 billion, a 17.2 percent decrease from Q4 FY 2019, but a 138.4 percent increase from Q4 FY 2020.
45 The reduced net loss and rapid increase in revenue in the most recent fourth quarter compared to the year-ago quarter indicate that Delta’s business is still recovering from the pandemic’s initial shock. However, earnings and revenue have not yet rebounded to pre-pandemic levels.
Delta Air Lines’ Business Segments
Delta Airlines operates in two segments: airline and refinery.
The airline segment is a single business unit that includes all international air transportation services for passengers and cargo, as well as the company’s customer loyalty program and ancillary airline services.
Delta Airlines wholly-owned subsidiary Monroe Energy LLC conducts an oil refinery business that supplies jet fuel to Delta’s airline operations, which is represented by the refinery segment.
Delta also breaks out operating figures differently in its annual and Q4 FY 2021 financial reports.
Delta divides revenue into three operating sectors in these cases: passenger, cargo, and other.
For these three categories, the corporation did not publish net income or loss numbers.
Delta Airlines Passenger
Delta Airlines passenger revenue is mostly made up of revenue from airline tickets sold to customers flying in both business and economy class.
Revenue from reward travel awards and travel-related services is also included in this category.
Passenger revenue was $7.2 billion in Q4 FY 2021, up 168.4% from the previous quarter but still down 29.3% from the same quarter in FY 2019.
During the quarter, passenger revenue accounted for more than 76 percent of the company’s overall revenue.
Delta Airlines Cargo
Delta’s cargo revenue includes non-passenger cargo earnings from scheduled air transportation.
In response to a decline in industrial freight capacity caused by the pandemic’s effects, the firm launched cargo-only charter flights in 2020.
Cargo revenue was $304 million in Q4 FY 2021, up 49.0 percent from the previous quarter and 62.6 percent from the same three-month period in FY 2019.
The increase in cargo income over the previous two years illustrates Delta’s ability to increase capacity with cargo-only flights in the face of an industry-wide scarcity.
In the fourth quarter, cargo revenue accounted for around 3% of total revenue.
Various revenue sources for Delta include the company’s oil refinery and other ancillary companies, such as aircraft maintenance services given to third parties and vacation entire sale activities.
It also comprises a share of the company’s loyalty program revenue and other sources of revenue.
Other revenue was $1.9 billion in Q4 FY 2021, up 79.7 percent from the previous quarter and 91.2 percent from Q4 FY 2019. 5 Other revenue accounted for 20% of overall revenue during the quarter.
Delta Airlines’ Recent Developments
Delta said in late February 2021 that it would no longer sell flight tickets operated by Aeroflot, Russia’s national carrier and largest airline, and that it would no longer allow Aeroflot to sell tickets on its own flights. Delta terminated its code-sharing arrangement with Aeroflot in response to Russia’s invasion of Ukraine. The firm gave no justification for terminating its market arrangement, which allowed the two airlines to sell tickets on each other’s flights. Since the invasion, several aviation sanctions have been levied on the worldwide aviation industry.
Luxurious Travel with Delta Airlines
Delta Airlines is one of America’s favorite airlines for a reason.
Delta One is one of the most well-known business class offerings.
If you fly business class, you can expect a variety of amenities that will make your flight feel like you’re at home in the sky:
- Usage of a personal in-flight entertainment system
- Power access
- Reading lamp and work surface
- Completely reclining seats
- Access to sky club before boarding
- World-class food and alcoholic beverages
Delta Airlines also offers a premium economy cabin (‘Premium Select’) with more legroom, adjustable leg rests, and seats that are more capacious than ordinary economy class seats.
Some airplanes (particularly domestic flights and short and medium-haul international flights) contain a first class cabin with additional refreshments, complimentary drinks (including alcoholic beverages), and, depending on the aircraft, power ports.
If you are content with traveling in the main cabin, some of the things that will undoubtedly make your trip more comfortable and hassle-free are free snacks and non-alcoholic drinks for flights longer than 400 kilometers.
Why not earn points when you travel if you are a frequent flyer?
Signing up to earn SkyMiles is free, and you may earn miles by travelling with Delta Airlines or any affiliated airline, as well as making purchases at select retailers.
Delta is now linked to American Express credit cards, so you may earn miles while shopping!
Make the most of your miles by staying up to know on the latest limited-time offers.
Another advantage of the Delta frequent flyer program is that the miles never expire, allowing you to redeem them whenever you want.
Miles can be redeemed for a variety of benefits, such a seat upgrade or travel on a private jet, to name a few of the many benefits you can obtain by exchanging your miles.
Delta Airlines Baggage Policy
Delta Airlines guarantees that passengers will receive their luggage no later than 20 minutes after landing and offers 2500 extra miles to frequent flyers if there is a delay.
Fill out the form on the Delta Airlines website if your luggage goes lost, which is exceedingly improbable.
The luggage allowance varies depending on the cabin: most economy class flights give a maximum weight allowance of 23kg for check-in bags.
If you are traveling in any of the other cabins, you are only allowed to check-in 32kg.
Look on the internet under travel info baggage baggage and travel expenses to see the particular baggage limitations that apply to your individual flight.
Please keep in mind that, like with most other airlines, you will be charged additional fees if your luggage exceeds the weight restrictions.
Delta Airlines Online Facilities
Flying may be a nerve-racking experience.
There’s the issue of having the proper papers and currency, not to mention the potentially overwhelming chore of navigating unimaginably enormous airport spaces with time limits and/or children.
This is where online services such as checking your flight status and checking in online can help.
With tools like these on the Delta Airlines website, you may be as prepared as possible before entering the airport.
You’ll need the day you’re travelling and your flight number to get a flight status update, and you’ll need your confirmation number, credit card number, ticket number, or SkyMiles number to check in online.
Booking Flights on Delta.Com
When your credit/debit card bill is received in any of these countries or territories, you can purchase your tickets instantly using a credit/debit card at delta.com.
If you get your credit card statement in the following countries, complete your online booking at delta.com and you will be contacted by a Delta representative to finish the transaction.
Some reservations will need you to pay in person at one of our ticket offices.
- Southern Africa
If you receive your credit/debit card bill in another nation, contact a ticket office or a travel agent to purchase your ticket. Check the Credit Card Presentation section (below) to discover if the purchaser will be required to show us their credit card and ID.
Paying for Your Delta Airlines Ticket
Delta.com accepts a multitude of payment methods when purchasing tickets and other merchandise. When reserving tickets on delta.com, you must make an immediate payment with a credit card, debit card, or digital wallet.
Delta Airlines Credit and debit cards
Delta.com accepts the following credit and debit cards:
- American Express
- Diners Club
- Discover® Network
After completing the cardholder and billing details section on the payment page and selecting the ‘Complete Purchase’ button, customers using a UnionPay debit or credit card will be requested to enter the one-time passcode (by SMS).
Here are some things to remember when using a debit card as a payment method:
- Some banks may impose a per-transaction limit.
- Delays can occur when charges on a debit card are reversed
- Bank processing times for removing the hold against your account vary.
Certain foreign-issued Diners Club cards are not accepted. Furthermore, one-time use credit/debit cards issued by some credit card providers are only accepted if tickets are purchased at least 6 days before to departure.
Book Economy, Business and First Class Delta Tickets
On Delta Airlines international flights, BusinessElite services provide passengers with luxury bedding, including plush comforters and hypoallergenic pillows, wide flat-bed seats with direct aisle access, gourmet cuisine and fine wine, and an entertainment system that includes movies, TV shows, and video games.
Complimentary refreshments, alcoholic beverages, and nibbles are included with First Class service.
Economy Comfort Class is a premium seating choice that provides customers with additional legroom, priority boarding, and other benefits.
Non-alcoholic beverages and nibbles are included with regular Economy Class plane tickets, while alcoholic beverages can be purchased.
Delta Airways Frequent Flyer Miles
Book your Delta flight and enroll in the complimentary SkyMiles Delta frequent flyer program.
Frequent flyer miles never expire, and travelers can use them to purchase award tickets, such as a vacation flight to Bangkok, mileage upgrades, or Delta Sky Club membership.
The Delta Sky Club has over 92 million members and membership permits you to use more than 50 lounges in 35 airports around the world.
Delta Air Lines Awards
In 2019, Fly Delta Air Lines was named the top U.S. airline for the second year in a row by the Wall Street Journal in the Middle Seat Scorecard rating of the best and worst U.S. airlines in 2018.
Delta Air Lines was named the top airline in the United States by The Points Guy, a prominent travel news website.
Delta was named “Best Long-Haul Airline” by Business Travel Awards for its innovation in biometric and facial recognition, on-time performance, profitability, and global viewpoint.
Delta Air Lines was named the best domestic airline by Travel Age West for the “Editors Pick” Best Domestic Economy Class and Best Domestic Business/First Class.
eCredits are electronic vouchers that can be used to pay for flights on Delta Air Lines, Delta Shuttle, Delta Connection, and Delta authorized codeshare flights.
They can only be used to pay for tickets and government-imposed taxes and levies.
They are not valid for other forms of fees and have no monetary value.
eCredits can be redeemed at any Delta ticketing facility or at delta.com.
There is no transaction cost when you use delta.com.
When using any other place, there is a cost.
Most eCredits are ineligible for redemption via travel agents, other airlines, or other travel websites.
Each eCredit has its own set of Terms & Conditions, which may differ depending on the date of release.
Examples of eCredit include:
- Travel Credit Voucher (TCV)
- Delta Travel Voucher (DTV)
- Delta Dollars (DBC)
- Miscellaneous Charge Order (MCO)
Unused or partially used expired tickets Electronic Gift Vouchers
Paper certificates are not redeemable online.
To redeem a paper voucher, go to a Delta ticket counter or a Delta Ticket Office.
Delta Airlines Seat Selection
You can confirm your seat in three mouse clicks using their online interactive seat map.
Seat assignments are done automatically in some situations depending on your profile preference for a window or aisle seat.
If your preferred seating is not available, the letter “NA” will appear in the “Seat Assignment” column of your itinerary. In this situation, your seat will be assigned to you during check-in on the day of travel.
Customers with various categories of disabilities have their seating needs met. This may necessitate changing another person’s pre-assigned seat on occasion, with bulkhead seats being especially vulnerable to rearrangement. Your assistance in these unusual situations will be much appreciated.
Please keep in mind that all passengers, including Medallion members, who choose a Basic Economy (E booking class) fare will not be able to select seats prior to check-in.
Delta Airlines Careers: Benefits
Travel & Perks
Through our worldwide pass travel privileges, discounted Delta Vacations perks, and reduced prices on other airlines, employees and eligible travel partners can visit spectacular places anywhere Delta flies.
Compensation & Benefits
We are happy to provide an appealing total salary and benefits package to our employees, which includes competitive base pay, profit sharing, 401(k) contributions, and health and wellness programs.
Growth & Development
Delta is an excellent location to grow both personally and professionally. We provide employees with opportunities for advancement and worldwide mobility, as well as access to business resource groups, online learning, mentorship programs, and other benefits.
Through town halls, quarterly earnings calls, the Leadership Engagement Series, and our CEO’s social media feeds, our leaders deliver frequent and candid updates on the status of the business.
Delta Airlines Wellbeing
Employees are encouraged to prioritize their health and well-being. Our Delta Wellbeing program offers comprehensive services to help with physical and mental health, financial resiliency, and work/life balance.
Delta Airlines Booking Number
Call 800-221-1212 to talk with a representative about a new or existing reservation.
Check the Contact Us area of the Fly Delta mobile app for your dedicated phone line if you are a Medallion® Member.
If you have a SkyMiles account, have your account number ready to speed your call.
Delta Airlines Check-in
Whether you check in online at delta.com, via the Fly Delta app, or in person at the airport, you must produce government-issued picture identification along with your boarding pass. International travelers require additional documents, which Delta FlyReadySM can provide.
We’re here to help if you need it while checking in.
Delta Airlines Credit Card
There is a Delta SkyMiles American Express Card built just for your travel habits. Choose the perfect Card for you.
Delta SkyMiles Blue American Express Card, see footer note; Delta SkyMiles Gold American Express Card, see footer note; Delta SkyMiles Platinum American Express Card, see footer note; Delta SkyMiles Reserve American Express Card, see footer note
Delta Airlines App
Does Delta airlines have an app?
The Fly Delta app makes it simple to find, compare, and book flights, making it easier to plan your vacations or book on the go. View upcoming trips, manage My Profile, and even book award tickets with miles.
Is Delta flying to Nigeria now?
NEW YORK — Beginning March 24, 2018, Delta Air Lines will offer customers a new route to reach Lagos, Nigeria, with new service from the airline’s New York-JFK hub. Flights will operate three times per week, supplementing the current four-times-per-week service from Atlanta.
How much is flight from Delta to Lagos?
Flying from Delta to Lagos takes 1 hour 17 minutes and costs $120 – $190.
Does Delta Airlines require Covid test?
There are no COVID-19 testing requirements for visitors entering or connecting through the United States, including citizens of the United States.
Is Delta flying out of Lagos?
Beginning December 8, 2021, the American airline will fly three nonstop flights per week between Murtala Muhammed International Airport (MMIA) in Lagos and John F. Kennedy International Airport in New York.
Does Delta require masks?
Masks are optional for Delta customers and workers on all domestic flights within the United States. Masks are currently optional for Delta customers and workers when traveling internationally, except when required by applicable governments.
Is Delta Airlines a good airlines?
Delta Airlines is frequently regarded as one of the top airlines in the world, not only in the United States. According to consumer surveys, CNBC named Delta the top airline in North America for 2021. Flight entertainment, seat comfort, booking, check-in, and service are all considered.
How do I contact Delta Airlines Reservations?
Call 800-221-1212 to talk with a representative about a new or existing reservation. If you are a Medallion® Member, look for your dedicated phone number in the Fly Delta mobile app’s Contact Us area.
If you have a SkyMiles account, have your account number ready to speed your call.
What is Delta Airline Phone Number?
01 279 9000
How early can I check in Delta Airlines?
You can check in online up to 24 hours before your flight. Go to My Trips or click “Check In” in the page header. To see your itinerary if you are not logged in, use your confirmation number, SkyMiles number, or credit card information.
Does Delta Airlines credit card have an annual fee?
American Express Delta SkyMiles Blue Card
There is no annual fee. Earn 2 miles every dollar spent at restaurants worldwide, as well as takeout and delivery in the United States.
What day are Delta flights cheapest?
Monday is certainly the cheapest day of the week to book a Delta Airlines ticket; to book, phone 1 (802)-801-1212. Monday deals are versatile and available for one-way and round-trip travel to a variety of places.
Delta Airlines Conclusion
Aside from aiming to lead the industry in reliability and on-time performance, Delta Airlines brand loyalty and high customer satisfaction were boosted through important consumer-focused initiatives in 2021. Delta was the airline of choice throughout what became a quick year of recovery and rebuilding, thanks to the middle seat block through May 2021, the Delta CareStandard, and a dedication to a superior customer experience.